Key Account Manager - Celtic (Scotland)
Are you an entrepreneurial thinker? Do you want to join a dynamic team with a strong sense of purpose that thrives on finding new ways to tackle challenges? Then our Commercial, Marketing & Sales team is the right place for you: whether you’re passionate about Marketing, Medical Affairs, Market Access, Commercial Excellence or Sales. We analyse the market to find out exactly what patients need, and then we provide pain treatments that improve their lives – while creating value for Grünenthal. We strive to make progress towards our vision of a world free of pain – every single day, one patient at a time. We’d love you to help us make a powerful impact on the lives of people living with pain around the globe.
What the job looks like
Each day you'll enjoy a variety of challenges, such as:
- Become trusted partners, working with HCPs and payers to review their evidence based use of pain treatments
- Retain top customers and nurture those key relationships over time
- Payer customer responsibilities depending on the account plan needs, which involves knowledge of Market Access environment, calls with clinical/non-clinical /payer stakeholders, feeding insights/funding changes
- Identify and understand the priorities and challenges of all stakeholders within our accounts, both clinical and payer
- Use of a blended Omnichannel approach of Grunenthal Engagement Model (GEM+) and Key Account Excellence (KAE) to ensure interactions move customers to be trusted partners
- A Key Account Excellence approach to working your territory including account planning, stakeholder mapping & customer engagement
- Demonstrate detailed knowledge and understanding of pain therapy area and associated patients pathways, identifying opportunities for these patients in the health system.
- Ensure adequate targeting & coverage/productivity of key stakeholders
What you'll bring to the table
To make the most of this role and truly thrive, you should have:
- Key Account Excellence
- Omnichannel and virtual engagement experience
- In-call excellence skills
- Able to demonstrate a clear understanding of the healthcare system and the impact on the role / Grunenthal product portfolio
- Proven success in achieving sales targets
- Able to account plan with clear analytical thinking, creating tactical objectives and actions
- Proficient in Microsoft Office tools such as PowerPoint, Word, CRM , Excel and GRT Compliance SOPs
- Customer and patient focus
- Experience from leading Cross Functional Teams
- Life Sciences or Business Degree (2:1 or above) or other relevant qualification
- Pharmaceutical sales experience in both primary and secondary care
- APBI certificate
- Pharma sales experience
- Full driving licence
- Fluent in local language + English (proficient)
- Reside in Scotland
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